Placing the wrong tenant can quickly cost you what you save in professional management fees.

Every tenant application is evaluated based on credit, employment verification and residency/rental history.

Thorough screening complies with all applicable laws.

When a qualified tenant is found, the lease is signed, and a move-in condition assessment of the rental property is conducted with the approved tenant.

Your leasing agent manages the lease signing with the approved tenant, using a professionally prepared lease, and ensures that all proper contracts are executed correctly.

During lease signing, the tenant also receives education and we conduct a walk-through to document conditions that will assist in preserving property’s value.

The tenant also pays all rent, deposits and any fees in accordance with local legal and financial regulations.

Nothing affects your cash flow more than late or missing rent payments.

Rent is collected every month and deposited into your account expeditiously.

Tenants are offered a variety of ways to pay rent and incentives for paying rent on time, so you can get your money as quickly as possible.

Each tenant is treated respectfully and fairly, as a positive relationship with a tenant leads to timely rent payments as well as better care for your property.

Professional evaluations of your property both inside and out are beneficial to ensure tenants are complying with the terms of their lease and to assess property conditions.

We conduct move-in, periodic, and move-out evaluations.

Documentation and photographs from these evaluations assist in determining needed maintenance and repairs to avoid more costly repairs if left unattended. Evaluations also assist in resolving tenant issues that may potentially arise in the future.

Maintenance is a necessary expense in property management, and the return on your investment can be significantly impacted without timely, cost-effective repairs and upkeep. In the end, you’ll save time and money and ensure repairs are done in a professional manner, by trustworthy maintenance personnel.

In-house staff handle property maintenance and repair work.  In addition, partnerships with national and local vendors provide discounted equipment and services and assists in minimizing maintenance expenses.

If a tenant does not pay rent on time or breaches the terms of the lease, we initiate the proper legal steps necessary, in the fastest possible timeframe, to minimize costs and get the property leased again.

We offer eviction protection insurance for property owners who opt for this plan.

To keep track of your income and expenses there is a centralized accounting system to keep all your property management financial information organized in one place.

Property Leasing Services:

• Advertise and Market the Property.
• Screen potential tenants (Credit Report, verify Employment, Landlord references and interview the tenants).
• Prepare, act as intermediary in negotiations, and obtain authorization of all lease documents.
• Managing house keeping contracts e.g. cleaning / gardening / window cleaning.
• Changing suppliers can be stressful. We take away the hassle so you enjoy a smooth handover. You are kept updated at every stage, whilst we proactively manage the transition on your behalf,
• We produce detailed Resident and Tenant guides for the property.
• The guides are specific to the property and provide useful information, such as access information, waste and recycling use and location, Parking procedures, use of lifts, lighting, door entry and gates and codes, contact information for DBS and a useful summary of the lease to highlight responsibilities on site.
• A short form is provided for Tenants, focussing on “responsibilities” to prevent problems with Noise nuisance, parking, waste and recycling and the use of the common parts.

Tenant Move In

• Draw up leasing agreement
• Confirm move in date with tenant
• Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance
• Ensure all agreements have been properly executed
• Perform detailed move in inspection with tenant and have tenants sign a report verifying the condition of the property prior to move-in.
• Collect first months rent and register security deposit

Monthly Property Management Services:

Rent collection

• Receiving rent
• Provide monthly statements
• Hunting down late payments
• Sending out pay or quit notices
• Enforcing late fees

Due-Diligence and controls

• Handle vendors for maintenance and repairs
• Pay related property bills (as requested).
• Conduct frequent visual exterior inspections
• Frontline to handle all tenant issues and questions.
• Regular property inspections including walk-through.

Evictions

Breach of any terms in the contract will result in

• Notifying tenant of corrective actions.
• Should corrective actions not be implemented on time, start procedures on lease termination.
• Filing relevant paperwork to initiate and complete an unlawful detainer action
• Representing owner in court
• Coordinating with law enforcement to remove tenant and tenants possessions from unit

Legal

• Advise in the event of a legal dispute or litigation
• Refer owner to a qualified attorney when necessary
• Understand and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties.

Tenant Move Out

• Inspect unit and fill out a report on the property’s condition when the client moves out
• Provide tenant with a copy as well as estimated damages
• Return the balance of the security deposit to the tenant
• Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
• Clean unit and perform and needed repairs or upgrades
• Re-key the locks
• Put the property back on the market for rent

Fees – No Surprises or Hidden Extras

Our management fee is truly all-inclusive and incorporates all standard management duties and activities. We do not charge for letters, informal advice or for carrying out site visits. Any additional fees, such as for supervising major works projects, are always agreed with the client first.